The return rates are as follows:

• Cancellations 15 calendar days prior to the course will be refunded 100% of the amount of registration, except for the management costs that it may cause.
• Cancellations between 15 and 3 calendar days prior to the course will be refunded 50% of the registration fee, except for the management costs that it may cause.
• Cancellations with less than 3 calendar days in advance will not give the right to a refund some.

Returns will be made within 15 business days of completion of the course, by electronic transfer in the name of the person who carried it out.

The Certificate of Attendance: This certificate will only be delivered to people who have duly completed the registration for the course, and provided that your attendance at the same has been greater than 80%.

Replacement policy: If the registered person cannot participate in the course and prior notice at least 4 calendar days prior to the date of celebration, it may be replaced by another person or offer an alternative date if there is one.

In case of offering an alternative date to the registered person, he / she must do it again through the page your registration for the new date.

Cancellation policy: The right is reserved to postpone or cancel an event if there is no enough people registered, or if the Trainers cannot attend due to health problems. The payments received for registrations will be fully reimbursed, except for the expenses of management that it may cause, but we will not be able to make any other type of compensation.

Data Protection: In some cases it will be necessary to communicate the list of attendees to the centers where training is given such as LUA. The purpose is to manage assistance properly and will not be used for other purposes. We can use in base to the legitimate interest the email you have provided us to keep you informed of similar events and courses. You can unsubscribe from any electronic communication using the link that for this purpose is sent in the statement itself.

Publication policies on udg.mx websites

The websites of the Casa Gemela, Center of Art and Culture aims to present content aimed at members of its community and the general public.

In this way, it seeks to strengthen its presence on the internet and be the source of information timely and reliable institutional. In order to ensure the achievement of this objective, the following general guidelines for the publication of websites:

1. All information will be verified by the editors of the site to guarantee its truthfulness, timeliness and accuracy before and during its publication.

2. The information published on the site should be useful to the community and always will seek to highlight the aspects that favor the good image of Casa Gemela, the respect for human rights, the promotion of a culture of legality and well-being of the society.

3. This site will be a space for the democratic expression of the members of the community university, for which the dissemination of plural opinions that are do within a framework of respect, tolerance and impartiality.

4. You will not be able to do any type of proselytizing of political or union ideas, as well as The contents that promote violence, sectarianism, intolerance, racism, vices or any illegal act.

5. The commercialization of the spaces within this website is prohibited. Yes it is necessary to publish some special content by an institution external to the Casa Gemela, must be formally requested to the administrators of the site, where They must specify the characteristics and duration of said publication. No agreement Publication with an external entity may be for life.

6. Any request for publication on this site, which comes from the different entities, it must be formally requested from the site administrators. Every request for publication must include the following information.

   - Full name and position of the person requesting it.

   - Unit to which it is attached.

   - Name of the event, activity, as well as a brief description of a paragraph.

   - Duration and validity of its publication.

7. These publication policies are subject to update to improve the service offered on this website, so it is recommended to review them periodically at this same address.

Privacy and confidentiality policy for casagemela.com websites

This document states the privacy and confidentiality policy of the sites that are part of the Casa Gemela and that use the domain casagemela.com

This privacy and confidentiality policy establishes what data is obtained by Casa Gemela of users who visit the websites of Casa Gemela; the way it protects the personal information that the user provides when using the websites and, it also lets you know how this information is processed and used.

Casa Gemela is committed to ensuring that your privacy is protected when you visit one of their websites. If for any reason, we ask a user to provide certain information will be to identify you to provide the service you request, you can be sure that the information is handled in accordance with this privacy statement and confidentiality, which we suggest you read to understand the treatment of your information personal.

Information collected on this site

The data that may be collected on the websites of Casa Gemela are:

• Technical information of the equipment with which you access the website. (IP address, browser that it uses, version, etc.)
• Statistical information on the user's browsing through the website (site files requested, keywords used in search engines, etc.)
• Information relevant to the use of surveys or opinion polls on the sites Web.
• Contact information when the user wants to communicate with administrators from this website (email, name, subject, phone or message)

What is done with the information that is collected?

The information collected on this site is used to understand the needs of users and thus provide a better service; and in a particular way it is used for:

• Activity log on servers.
• Attention to specific problems of the websites for their correction.
• Identification and follow-up of comments received through the forms of contact and website email.
• Use the information to improve the services offered online.

Technology used in the websites: Cookies

A cookie is a small piece of information that is sent by the website to your browser. Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors or activities carried out by you within of our sites.

Cookies allow the services offered by the web to adapt their operation so that they respond to you as a different user from the rest who visit the website and that this identification is reflected in each user having an experience personalized when visiting this site.

We use traffic log cookies to identify which pages are being visited. This helps us analyze data about website traffic and improve the quality of our website to adapt it and adjust the information to the needs of the client. Alone We use this information for statistical analysis purposes, so after this action the data is automatically removed from the system.

In general, cookies help us to provide you with a better browsing experience by time to visit our website. A cookie in no way gives us access to your computer or any information about you, except the data that you decide share with us.

As a user, you can always choose to accept or reject cookies. Most of the Web browsers are configured to automatically accept cookies, but each User can modify this permission in the browser to reject cookies if he does so you prefer, although this may affect the way this website works.

Links to other websites and email

The websites may have links to other websites or emails unrelated to the domain casagemela.com. However, once you have used these links to exit of our site, you should be aware that the administrators of Casa Gemela they do not have no control over these websites. Therefore, we cannot be responsible for the protection and privacy of any confidential or non-confidential information that the users provide when visiting them, since they will be subject to the policies of privacy and data management of these websites.

Casa Gemela is not responsible when the user provides information of any type, to the links and / or emails published other than those of the site administrators Casa Gemela, including officials and agencies of this institution; The handling of this information will be under the responsibility and own user risk.

When you are using the website and personal information is requested, You will share this information only with Casa Gemela, since this house of studies does not share confidential information with third parties, unless required by court order or that you expressly authorize it in accordance with the law in the matter.

Casa Gemela You can disseminate the statistics of access to your website of all your users to describe our services and for other lawful purposes where mark the law.

At all times, the Casa Gemela is attentive to the concerns expressed by its users regarding the management of the information they provide for the various processes online.

Casa Gemela reserves the right to make updates to this privacy policy Therefore, we recommend that you review this document periodically to be aware of these changes.

On the origin of the contents. The contents published on this website of the Casa Gemela They are exclusively for informational purposes. The information that is presented is, in most cases, provided by entities of the university network and to Unless otherwise specified, it can be consulted through the credits of this website.

On the veracity and accuracy of the information. Those responsible for the site, They are in charge of verifying the veracity and accuracy of the information that is presented. In the cases in which there is any correction or observation of the contents of the site must send through one of the methods that are mentioned in the credits page of the site, for verification and, where appropriate, correction.

About links to foreign sites. Through this website you can find links to other websites that are not under the control of the Casa Gemela, so the content presented in them or its availability depends on their managers. In the cases in which the link refers to an event, activity, call or promotion, are your organizers responsible for the accuracy and reliability of the information, as well as everything related to the execution.

About the availability of the service. Those responsible for this website undertake to do everything possible to have it always available to the public, however we do not we hold responsible for technical problems beyond our control that cause failures temporary.

The Casa Gemela reserves the right to make updates to this statement of the liability limit for which we recommend you review this document periodically to be aware of these changes.